Refund policy

Returns

You may return any unopened merchandise in its original condition, including original sealed packaging within 30 days of purchase date, and you will receive a full refund, minus the cost of shipping.   

Shipping cost is non-refundable for returned, undeliverable, unclaimed and refused packages. Any shipping cost you incur to return the product to us will not be refunded. The only exception to this is if we have made a shipping error.

To complete your return, we require a receipt or proof of purchase.

Please contact us at hello@reblscents.com or +1 (844) 973-0606 during 9am-5pm EDT. We will respond to your email within 24-48 hours.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Over 1 million packages disappear in the U.S daily. Due to the high level of package theft nationwide, we are unable to process refunds for lost or missing orders. The risk of loss of products purchased on REBLscents.com pass to the customer upon delivery of products to the carrier.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@reblscents.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@reblscents.com and send your item to: 1852 NE 144st, North Miami FL 33181, United States.

Shipping
To return your product, you should mail your product to: 1852 NE 144st, North Miami FL 33181

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If an item is returned using a shipping label provided by us, the cost of this label will be deducted from your refund or exchange total.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.